INTRODUCTION
Privacy Policy
Welcome to the Beauparc’s privacy notice. Beauparc is a group of UK and Ireland based companies working under their parent company Beauparc Utilities Limited.
Beauparc respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our websites (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
The following websites are operated by Beauparc Utilities Limited having its registered office at Beauparc Head Office, Ballymount Road Upper, D24 E097 (company number 605063) (“Beauparc”, “we”, “us”). This is the registered address for Beauparc Utilities Limited.
Each Beauparc owned subsidiary is a Data Controller in its own right and will therefore be the designated Data Controller in respect of your data, depending on the business you are engaging with. Beauparc owned subsidiary businesses can be found via the relevant link to the business below:
-www.mypanda.ie
-www.jwswaste.co.uk
-www.mountainrecycling.co.uk
-www.Renes.nl
IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how Beauparc collects and processes your personal data through your use of our websites, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
This privacy notice supplements the other notices and is not intended to override them.
WIDER DATA CONTROLLER
Beauparc Utility Group is made up of different legal entities, details of which can be found
here www.beauparc.ie (which includes but is not limited to the following companies: Associated Waste Management, ScotWaste Recycling, WSR Recycling, LSS Waste Management Ltd, New Earth Solutions, Mid UK Recycling, Mountain Recycling, JWS Waste & Recycling in the UK, and Panda, Greenstar, Irish Packaging Recycling Limited, Spanners, Panda Power in Ireland and Renes in the Netherlands.
This privacy notice is issued on behalf of the Beauparc Group so when we mention “Beauparc”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Beauparc Group responsible for processing your data.
We will let you know which entity will be the controller for your data when you purchase a product or service with us. Beauparc Utilities Limited is the controller and responsible for this website and the websites associated with Beauparc.
We have appointed a Beauparc Group Privacy Counsel who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, please contact the Privacy Officer using the details set out below.
CONTACT DETAILS- GROUP PRIVACY COUNSEL & DATA PROTECTION LEAD
Beauparc Group Privacy Counsel
Beauparc Utilities Limited
Ballymount Road Upper
Dublin 24 D24 E097
or email: Privacy.officer@pandagreen.ie
COMPLAINTS
You have the right to make a complaint at any time with the relevant Supervisory Authority in your country. Contact details for the relevant authority are set out below.
UK ADDRESS: INFORMATION COMMISSIONERS OFFICE (ICO) (UK)
Wycliffe House, Water Lane, Wilmslow
Cheshire, England
SK9 5AF
Contact Number: 0303 123 1113 or via Live Chat
DATA PROTECTION COMMISSION (DPC) (IRELAND)
IRELAND ADDRESS: 21 Fitzwilliam Square
DUBLIN 2
D02 RD28
IRELAND
Tel: +353 (0)57 8684800 | +353 (0)761 104800
Lo Call Number: 1890 252 231 Email: info@dataprotection.ie Website: www.dataprotection.ie
NETHERLANDs ADDRESS: Autoriteit Persoonsgegevens
PO Box 93374
2509 AJ DEN HAAG
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YOUR DUTY TO INFORM US OF CHANGES
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. This enhances our ability to comply with Principle 4 GDPR- Data accuracy and your efforts are much appreciated.
THIRD-PARTY LINKS
This website and the other websites associated with Beauparc may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect, in most cases, any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). However, if we do collect Special Categories of Personal Data about you, we will notify you if this is the case at the time. We do not collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at the above address.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact the Beauparc Privacy Officer as per above if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity | Type of data |
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To register you as a new customer |
(a) Identity (b) Contact (c) Audio |
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To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (f) Audio |
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To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey Sending Contamination notices to customers by letter and or by post when contaminated items are discovered within recycling bins |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Identity (b) Contact (c) Technical (d) Usage |
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To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
(a) Identity (b) Contact (c) Technical (d) Transaction (e) Financial |
| (f) Marketing and Communications | |
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To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical (g) Audio |
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To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
(a) Technical (b) Usage |
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To make suggestions and recommendations to you |
(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile |
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Sharing information with Revenue, law enforcement agencies, local authorities and other relevant state bodies |
(a) Identity
(b) Contact (c) Financial (d) Transaction |
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will only be added to our email marketing list after you have provided a proactive and unambiguous “opt-in,” in line with Data Protection laws.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
You can ask us to stop sending you marketing messages at any time by contacting the Beauparc Group Privacy Counsel (privacy.officer@pandagreen.ie)
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact the Beauparc Privacy Officer.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
In certain circumstances, we may transfer your personal information internationally, including outside of the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact our Privacy Officer if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
You have the right to ask for a copy of your personal information which Beauparc holds. Any
such request must be in writing.
You are entitled to have your personal information corrected (if it is inaccurate) or erased (if we do not have a legitimate reason for retaining that information). You may inform us of any changes in your personal information, and in accordance with our obligations under the Data Protection Acts, we will update or delete your personal information accordingly. Please note, however, that if we delete your personal information, it may not be possible for us to fully enable you to access all information regarding our products or services which you may request.
If you wish to avail of any of these rights, you should submit a written request to: Beauparc Group Privacy Counsel
Beauparc Utilities Limited
Ballymount Road Upper
Dublin 24 D24 E097
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Beauparc may revise this Privacy Statement from time to time. Changes to this Privacy Statement will be posted here so you should periodically check this page to review the most recent and up to date Privacy Statement
Legitimate Interest means the interest of our business in conducting and managing our
business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contact Beauparc Privacy Officer.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
INTERNAL THIRD PARTIES
Other companies in the Beauparc Group acting as joint controllers or processors and who are based in Ireland and in the United Kingdom and provide IT and system administration services and undertake leadership reporting.
Service providers acting as processors based in Ireland and the UK who provide IT and system administration services and miscellaneous support services to us.
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used,
machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Signed: Beauparc Utility Group Privacy Counsel
December 2021
